| Additional Fee | Invitation-Only | Education Session |
Monday, April 29
| 9:00am – 12:00pm | ETA University | |
|---|---|---|
| Introduction to Electronic Processing | ||
| Acquiring Payments Risk / Fraud Management Tactics and Trends | ||
| 9:00am – 2:00pm | ETA Board Meeting | |
| 1:00pm – 4:00pm | ETA University | |
| Introduction to Operations | ||
| PCI Compliance for the Small (Level 4) Merchant |
Tuesday, April 30
| 7:30am – 5:00pm | Mobile Payment Innovations 2013 VIEW AGENDA >> |
|
| 8:00am – 1:00pm | Golf Tournament | |
| 8:30am – 4:30pm | Compliance Day VIEW AGENDA >> |
|
| 8:30am – 4:30pm | EMV Day VIEW AGENDA >> |
|
| 8:30am – 4:30pm | Investment Community Forum VIEW AGENDA >> |
|
| 9:00am – 12:00pm | ETA University | |
|---|---|---|
| Introduction to Sales and Marketing | ||
| 12:00pm – 1:00pm | ETA CPP Luncheon | |
| 1:00pm – 4:00pm | ETA University | |
| Introduction to Technology | ||
| Sales Channel Development | ||
| 4:30pm – 5:30pm | New Member, First Time and International Attendee Reception | |
| 5:30pm – 7:30pm | Opening Reception / Exhibit Hall | |
| 7:30pm – 10:00pm | President’s Dinner |
Wednesday, May 1
| 8:00am – 9:00am | Voting Representatives Breakfast | |
| 8:00am – 9:00am | Continental Breakfast | |
| 9:00am – 10:15am | Opening General Session Keynote Address: Michael Abbott, CEO, Isis |
|
|---|---|---|
| 10:30am – 6:00pm | Exhibit Hall Open | |
| 10:30am – 11:00am | Beverage Break / Exhibit Hall | |
| 10:45am – 12:00pm | Educational Super Sessions | |
| To Aggregate, or Not to Aggregate | ||
| Am I Making Any Money? How to Evaluate Your Portfolio and Profit Beyond the MID | ||
| 12:00pm – 1:00pm | Lunch / Exhibit Hall | |
| 12:00pm – 1:30pm | ISO Luncheon | |
| 1:30pm – 2:30pm | Big Change and Pocket Change: Staying Ahead of Change in the Payments Industry Keynote Address: David W. Nelms, Chairman & CEO, Discover Financial Services |
|
| The current environment in the payments industry is characterized by rapid changes in technology, players, regulation, consumer behavior and more — all of which make it difficult to see a clear path to the future. But ours is not the first industry to undergo significant change, and past experience shows that change leads to new opportunities for those who adapt, while those who don’t adapt risk being left behind. Against this backdrop, Discover Financial Services Chairman and CEO David W. Nelms provides a unique perspective on the factors that are most likely to determine the future of the payments industry, as well as thoughts on how to take advantage of current changes and succeed in the future. | ||
| 2:30pm – 3:00 pm | Beverage Break / Exhibit Hall | |
| 2:45pm – 3:45pm | Educational Super Sessions | |
| Who Do You Think You Are? The Value of Brand Equity to Your Business | ||
| Financing Your Future, Debt Equity and Acquisitions | ||
| 3:30pm – 5:00pm | ETA Small Merchant Forum; How Small Merchants are Adjusting to the Changing Payments Landscape | |
| This forum will examine issues that small merchants face in a rapidly evolving economy including mobile payments, social media, and financing issues. | ||
| 4:00pm – 5:00pm | Educational Super Sessions | |
| How to Recruit, Train & Retain | ||
| Pay Now or Pay Later, EMV is Coming But Should an ISO Care? | ||
| 5:00pm – 6:00pm | Happy Hour / Exhibit Hall | |
| 6:00pm – 8:30pm | ETA / Discover Party |
Thursday, May 2
| 9:00am – 1:00pm | Exhibit Hall Open | |
| 9:00am – 10:00am | Champagne and Beignets Breakfast / Exhibit Hall | |
| 9:00am – 10:00am | Educational Super Sessions | |
|---|---|---|
| The New Payments Paradigm: How Payment Start-Ups Will Change Our Industry | ||
| After the Breach | ||
| 10:00am – 11:00am | Government Panel | |
| 11:15am – 12:15pm | Educational Super Sessions | |
| A Mobile Revolution in Retailing | ||
| NFC vs. Cloud: The Best Method to Engage Customers and Increase Sales | ||
| 12:00pm – 1:00pm | Lunch / Exhibit Hall |

